Shipping and Handling Policy

Last Updated: August 2026

At BySleeks, all orders are made to order and created after your purchase is placed. Please review this Shipping & Handling Policy before placing an order so you understand how processing, production, and delivery work.

ORDER PROCESSING

Once your order is placed and payment is confirmed, your order will begin processing.

Because all BySleeks orders are made to order, processing and production times may vary.

Please make sure your order details are correct before completing checkout, including size, color, quantity, shipping address, and contact information.

PRODUCTION TIME

All BySleeks items are created after an order is placed.

Production time may vary depending on the product, order volume, holidays, supplier availability, and fulfillment timelines.

Shipping time begins after production is complete and the order has been handed to the carrier.

SHIPPING TIME

Shipping time depends on the shipping method selected at checkout, the delivery location, carrier schedules, weather, holidays, and other factors outside of our control.

Estimated delivery times are not guaranteed.

BySleeks is not responsible for delays caused by shipping carriers, weather, holidays, customs, incorrect addresses, or other circumstances beyond our control.

SHIPPING ADDRESS

Please enter your shipping address carefully at checkout.

BySleeks is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

If you notice an address mistake after placing your order, contact us as soon as possible. We may not be able to make changes once processing or production has started.

LOST OR MISSING PACKAGES

If your package is marked as delivered but you have not received it, please check with your shipping carrier, neighbors, building mailroom, front desk, or local post office.

BySleeks is not responsible for packages marked as delivered by the carrier.

If your package appears lost in transit, contact the shipping carrier first. You may also contact us and we will review the issue when possible.

DAMAGED PACKAGES

If your order arrives damaged, please contact us as soon as possible with your order number, a description of the issue, and clear photos of the item and packaging.

We will review the issue and let you know if a replacement, refund, or other resolution is available.

INTERNATIONAL SHIPPING

International shipping availability may vary.

Customers are responsible for any customs fees, duties, taxes, import charges, or additional delivery fees required by their country.

BySleeks is not responsible for delays caused by customs or international carrier processing.

ORDER TRACKING

When tracking information is available, it will be sent to the email address provided at checkout.

Please allow time for tracking updates to appear after the carrier receives the package.

If you have questions about shipping, delivery, tracking, or a damaged package, please contact us at:

Email: bysleeks@gmail.com

Thank you for supporting BySleeks.